In December, the Ministry of Health and Long-Term Care conducted its annual Resident Quality Inspection (RQI) and Critical Incident System Inspection at Rainycrest Long-Term Care Home here.
These inspections consist of comprehensive reviews of care planning, along with resident, family, and staff interviews to assess performance in the home in meeting legislative requirements and demonstrating quality care.
Riverside Health Care is pleased to report that Rainycrest's RQI and Critical Incident System Inspection had a positive outcome.
Two previous compliance orders have been lifted and no new orders have been issued.
In light of these encouraging reports, we want to acknowledge and thank our dedicated staff and leadership team for their tireless work and commitment to providing safe and quality care for all our residents.
Along with our partners at Extendicare Assist, we continue to focus on further improving operations as we address remaining areas of non-compliance and work to create positive sustainable changes within the home.